Recent Why SERVPRO Posts

Why call SERVPRO of Southwest Austin as your water mitigation company?

2/24/2022 (Permalink)

SERVPRO Crew SERVPRO of Southwest Austin

Our staff is highly trained as a fire damage restoration service and water remediation company for property damage restoration.

Through responsive, reliable, and courteous professional care we:

  • Provide clients with the unique opportunity to save costs through restoration versus replacement while providing a turnkey solution.
  • Give homeowners the chance to save precious memories and ensure commercial clients ability to minimize revenue business interruptions
  • Enable clients to enjoy living in a clean and healthy environment, whether in the workspace or in the comfort of their own home. 

Whether it is a fire, water, or other event, it’s unlikely that you can wait for regular business hours. SERVPRO of Southwest Austin provides emergency cleaning and restoration services 24 hours a day, 7 days a week, all holidays.

Water damage can be very invasive. It can spread quickly throughout your entire home absorbing into all your building materials, such as drywall and wood baseboards.

Our team will arrive promptly and start extracting the water. Then we will begin the process of deciding what materials will need to be removed and replaced within the location. This can include replacing water damaged floors, removing the drywall, or having to replace hardwood floors.

Our immediate response helps to minimize damage that can potentially occur and limit the chances of secondary damage onsite.

You may be feeling confused, stressed, and vulnerable at this time. Let us be your expert and guide you through this crisis. Our team has the training and experience to help you through this tough time. We’re always here to help at SERVPRO of Southwest Austin.

We're Ready to Help.

4/29/2021 (Permalink)

Water Damage - SERVPRO Here to Help.

Here at SERVPRO of Southwest Austin, we are available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone, Ready to Help

We understand when you are ready to call, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through. SERVPRO of Southwest Austin has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration as the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO of Southwest Austin  professionals may be needed.

Here are some of the questions you may be asked:

              Your name and contact information

              Your insurance information (if applicable)

              The street address of the water-damaged home or business

              When did the flooding or water damage occur?

              What caused the water damage (if known)?

              Is there electricity available (on-site)?

We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call us today at SERVPRO of Southwest Austin  for more information.

SERVPRO of Southwest Austin, Here to Help.

3/29/2021 (Permalink)

Certified: SERVPRO Cleaned Sticker Call us at SERVPRO of Southwest Austin for all your restoration needs. 512-796-9077

Safety is everyone’s responsibility on a water damage work site. A primary concern in water damage safety is protecting employees. Observing appropriate safety procedures will help keep workers safe and healthy while they work in unsafe or unhealthy environments.

Restorers inspect the area where water has intruded to identify the extend to which water has mitigated through materials and the damage that has occurred. We discuss this with the building occupants about their observations to help further define the nature of the water damage and water damage tips to be aware of.

 The information we gather in this initial inspection is documented and used to plan the needed emergency procedures as trained restoration experts.

During the process of drying a building, restorers conduct ongoing inspections. They inspect and measure moisture conditions inside the building and in materials affected by the water. Information gathered in the ongoing inspections is documented and used to determine whether wet materials are drying properly.

When the structure and contents are considered dry, restorers conduct a final inspection. This information is documented to show that the building materials and contents have been restored to acceptable conditions. Restorers document not only conditions of the building and structure, but also the work procedures that are followed to address those conditions.

The restorers concern with any wet building is to prevent damages caused by water and moisture from becoming worse. Effective mitigation of a water intrusion will reduce the amount of damage a property suffers and thus also reduce the cost of restoring the property to its condition before the loss. Mitigation is important because it helps the occupant recover more quickly from the water loss event.

Call us at SERVPRO of Southwest Austin for all your restoration needs.